Cookie Policy
Last Updated: November 22, 2025
RidesPool is operated by North Cipher Valley Inc., a Canadian technology company.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences and provide a better user experience.
RidesPool is a ride-pooling and carpooling connection platform operated by North Cipher Valley Inc. We use cookies to enhance your experience on our technology platform that connects drivers and passengers.
2. How We Use Cookies
RidesPool uses cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Store your seat selection preferences for rides
- Remember your location for ride searches
- Manage notification preferences (email and in-app)
- Support SheSafePool women-only ride verification
- Maintain ride booking and search history
- Analyze how you use our platform
- Improve our services and user experience
- Ensure security and prevent fraud
- Provide personalized ride recommendations
3. Types of Cookies We Use
3.1 Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled.
- Authentication: Keep you logged in
- Security: Protect against fraud and abuse
- Session Management: Maintain your session across pages
3.2 Functional Cookies (Optional)
These cookies enhance functionality and personalization.
- Preferences: Remember your settings and choices
- Language: Store your language preference
- Location: Remember your location for ride searches
- Seat Selection: Remember your preferred seat positions
- Notification Settings: Store your email and in-app notification preferences
- SheSafePool Verification: Maintain your women-only ride verification status
- Search History: Remember recent ride searches for quick access
3.3 Analytics Cookies (Optional)
These cookies help us understand how you use our platform so we can improve it.
- Usage Analytics: Track which features are most popular
- Performance: Monitor page load times and errors
- User Behavior: Understand navigation patterns
3.4 Advertising Cookies (Optional)
We may use advertising cookies to show you relevant ads and measure campaign effectiveness.
- Targeting: Show relevant ads based on your interests
- Retargeting: Display RidesPool ads on other websites
- Measurement: Track ad performance
4. Third-Party Cookies
We use services from trusted third parties that may set cookies:
- Google Analytics: Website analytics and performance monitoring
- Better Auth: Secure authentication system
- Google OAuth: Sign-in with Google functionality
- Supabase: Secure file storage for verification photos and documents
- WhatsApp Integration: For driver-passenger communication
- Payment Processors: Secure payment processing (if applicable)
These third parties have their own privacy policies governing cookie use. We carefully select partners that maintain high privacy standards.
5. Cookie Duration
Session Cookies:
Temporary cookies that are deleted when you close your browser.
Persistent Cookies:
Cookies that remain on your device for a set period or until you delete them. We use persistent cookies for:
- Keeping you logged in (up to 30 days)
- Remembering preferences (up to 1 year)
- Analytics (up to 2 years)
6. Managing Cookies
You have several options to control cookies:
6.1 Browser Settings:
Most browsers allow you to control cookies through settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each session
- View and delete existing cookies
6.2 Cookie Preference Center:
You can manage your cookie preferences at any time through our Cookie Preference Center (coming soon).
Note:
Blocking or deleting cookies may affect website functionality. Some features may not work properly without cookies.
7. Do Not Track
Some browsers have "Do Not Track" features. Currently, there is no industry standard for how to respond to Do Not Track signals. We do not currently respond to Do Not Track signals, but we respect your privacy choices and allow you to opt out of non-essential cookies.
8. Mobile Devices
Mobile devices use identifiers similar to cookies. You can control these through your device settings:
- iOS: Settings → Privacy → Advertising → Limit Ad Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
9. Changes to This Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. Check this page periodically for updates.
10. Contact Us
For questions about our use of cookies:
Email: privacy@ridespool.com
Company: North Cipher Valley Inc.
Subject: Cookie Policy Inquiry
Your Control, Your Choice
We believe in transparency. You have full control over which cookies you accept. Essential cookies are necessary for the site to work, but you can opt out of others at any time.