Frequently Asked Questions
Find answers to common questions about RidesPool
Getting Started
How much does RidesPool cost?
How do I create an account?
Do I need to verify my phone number?
For Passengers
How do I book a ride?
Can I cancel a ride?
How do I pay for rides?
Can I bring luggage?
For Drivers
What do I need to become a driver?
How do I post a ride?
How do I set my pricing?
Can I offer recurring rides?
Safety
Is RidesPool safe?
What if I have a safety concern?
Are drivers background checked?
Payments & Pricing
Are there any booking fees?
How much do drivers pay?
What if there's a payment dispute?
Account & Technical
I forgot my password. How do I reset it?
How do I delete my account?
The app isn't working. What should I do?
Still have questions?
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