Driver Tips & Best Practices
Learn from successful drivers. Maximize your earnings and build a great reputation.
Getting More Bookings
Price Competitively
Research similar routes: Check what other drivers charge for the same route. Price within 10-15% of the average.
Consider distance: Longer trips should be $8-15 per 100km per seat. Short city commutes: $5-15 depending on route.
Adjust for demand: Popular routes (Toronto-Montreal) can command higher prices. Less common routes may need competitive pricing.
Post Rides in Advance
Daily commutes: Post 1-2 weeks ahead. Passengers plan their schedules early.
Weekend trips: Post at least 3-5 days in advance. Long-distance travelers book early.
Recurring rides: Use the recurring ride feature for regular commutes to build a loyal passenger base.
Offer Multiple Pickup Points
Be flexible with pickup locations within your route. Offering to pick up at major transit stations or common meeting points increases your potential passenger pool.
Building a 5-Star Reputation
Excellent Communication
- • Respond to WhatsApp messages within 1 hour
- • Confirm pickup details 24 hours before the ride
- • Send a reminder message 1 hour before departure
- • Be clear about exact pickup location and time
- • Update passengers immediately if there are any delays
Vehicle Standards
- • Keep your car spotlessly clean inside and out
- • Ensure comfortable temperature (AC in summer, heat in winter)
- • Offer phone charging cables if possible
- • Maintain a pleasant (not overwhelming) scent
- • Ensure all seatbelts work properly
Driving Excellence
- • Follow all traffic laws - safety first, always
- • Drive smoothly - avoid sudden braking or acceleration
- • Maintain appropriate speed (not too fast or too slow)
- • Plan your route to avoid traffic when possible
- • Be punctual - arrive at pickup 5 minutes early
Passenger Experience
- • Greet passengers warmly and confirm their name
- • Help with luggage if needed
- • Respect preferences (chatty vs. quiet passengers)
- • Allow reasonable music/podcast choices
- • Make stops if requested (within reason)
Communication Best Practices
Initial Contact Template:
"Hi [Name]! Thanks for booking my ride from [Origin] to [Destination] on [Date]. I'll pick you up at [Location] at [Time]. My car is a [Color] [Make Model]. Looking forward to the trip! Feel free to message if you have any questions."
Reminder Message (Day Before):
"Hi [Name], just confirming our ride tomorrow at [Time] from [Pickup Location]. I'll message you when I'm 5 minutes away. See you tomorrow!"
Morning of Ride:
"Good morning [Name]! On my way to pick you up at [Time]. Estimated arrival [X] minutes. My car is [Color] [Make Model], license plate [ABC 123]."
Safety & Professionalism
Personal Safety
- • Share your ride details with a trusted friend or family member
- • Trust your instincts - you can cancel if you feel uncomfortable
- • Meet passengers in well-lit, public areas
- • Lock doors once everyone is seated
- • Keep your phone charged and accessible
Professional Boundaries
- • Maintain friendly but professional relationships
- • Avoid controversial topics (politics, religion)
- • Don't share excessive personal information
- • Never accept payment outside the platform
- • Report inappropriate behavior immediately
Maximizing Your Earnings
Smart Strategies:
- Combine commutes: Post your daily route to work and back. Two rides daily = double earnings from the same trip.
- Weekend long-distance: One Toronto-Montreal trip can earn $150+ if you fill 3 seats at $50 each.
- Build regulars: Great service = repeat bookings. Regular passengers provide stable, predictable income.
- Fill every seat: 3 passengers at $10 = $30. Even if you drop price to $8, that's $24 vs. $10 for one passenger.
- Popular routes: Focus on high-demand routes: Toronto-Ottawa, Toronto-Montreal, Calgary-Edmonton.
Example Monthly Earnings:
❌ Common Mistakes to Avoid
- 🚫Being late: Ruins your reputation fast. If delayed, communicate immediately.
- 🚫Dirty vehicle: First impressions matter. Always clean your car.
- 🚫Poor communication: Ignoring messages loses bookings and gets bad reviews.
- 🚫Overpricing: Research competitors. Overpriced rides don't get booked.
- 🚫Canceling frequently: Damages your reputation. Only cancel for genuine emergencies.
- 🚫Aggressive driving: Passengers want to feel safe. Drive smoothly.
Ready to apply these tips and start earning?